When relationships are in jeopardy in a family owned or other small business, how does the owner work toward resolution? Conflicts may occur between family members, board members, leadership, key employees and during merger/acquisitions. Rather than tolerating them, consider transforming conflict into value. For more details, contact Bill English at 952-829-5700 or Bill.English@thePlatinumGrp.com
- Civil mediation services
- Dispute resolution services
- Conflict resolution training
The Cost of Conflict
- Unresolved conflict costs American businesses $359B/year
- Employees average 2.8 hours/week dealing with conflict
- 25% say avoiding conflict resulted in sickness or work absence
- 76% have avoided a colleague due to unresolved conflict
- 57% of employees never receive conflict resolution training
- 12% say their senior management is in continual conflict
- 43% think their bosses don’t manage conflict well
- 70% see conflict management as an important leadership skill
You have the conflicts you tolerate….and it creates significant opportunity costs
Typical scenarios for Conflict Resolution Services
- Family/Owner Conflict: When relationships are in jeopardy due to owners working together in the same business
- Board Conflict: Lack of clear role definitions, disagreement about strategic direction or inexperience can lead to conflict
- Leadership Conflict: Executives who manage against each other or who have radically different leadership styles
- Key Employee Conflict: Power struggles, personality clashes or conflicting goals can all cause persistent conflict
- Merger/Acquisition Conflict: Merging two into a unified third culture usually results in grassroots conflict and lack of integration
Trust Platinum to deliver best-of-breed conflict resolution counseling or training to your team or company.