The success of each attribute is dependent on the health of the other two, putting any business on a successful path.
Workers don’t leave a company; they leave a manager. Platinum works with business owners and leaders to assess their strengths, individual derailers, and “fit” for your culture. By improving the performance of your leaders, you will retain top talent in your company.
Leadership assessment and coaching can be crucial for any company to thrive, especially if:
Platinum has deep experience in helping Minnesota business owners, management teams, private equity firms, and family businesses assess and transform a toxic workplace culture into a healthy, thriving work environment. We will meet with owners and management teams to address key derailers that can damage the potential of your business. We help surface persistent conflicts that need resolution, identifying methods to create peaceful, productive cultures that allow your company to thrive.
That’s a staggering number, but you should take comfort in seeing it because it means that your company is not alone.
It’s perfectly normal that stress is involved in the workplace. It’s when stress is allowed to grow and seep into a culture that conflicts arise, and the workplace environment can become toxic.
The best organizations understand employees’ stress points and work to acknowledge and alleviate them. Platinum Group works with leadership to mitigate stress and conflict and restore a positive culture through conflict resolution management and strategies.
"Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen."—Winston Churchill
When organizations are in conflict, it’s likely a combination of important elements that need to be addressed in tandem.
Leadership: Is current leadership performing at high levels? Is the current leadership trusted? Are the leaders themselves fighting with each other?
Process: Are processes poorly defined, forcing employees to "fill in the gaps" or guess at what they are expected to do?
Roles: Do employees stay in their "swim lane" or do they concern themselves with discussions and decisions that are not part of their role?
Unresolved conflict costs U.S. businesses $359 billion a year.
Employees average 2.8 hours per week dealing with conflict.
76% of workers have avoided a colleague due to unresolved conflict.
57% of employees never receive conflict resolution training.
43% think their leadership team does not manage conflict well.
Our conflict management services are designed to optimize your workplace culture by resolving conflict through process improvement, role definition, leadership improvement, governance improvement, and getting the "right people in the right seats."
Oscar Wilde once famously wrote, “The truth is never pure and rarely simple.” While the meaning of that quote has been parsed for generations, when it comes to building a better business, Platinum has his own strong belief that “The truth is never the problem.” Platinum uses that tenet as a core principle in leadership development, conflict resolution, and building management teams. Whatever the “truth” is in your business, Platinum works with owners and leaders to lean into that truth and allow it to inform the way we help you improve your business.
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Work “culture” is all the invisible stuff that glues organizations together. It includes things like values, purpose, and approach, things that are hard to evaluate, hard to measure, and sometime, hard to manage. Culture vs. strategy has always been a business puzzle. Platinum believes that a strong and team-oriented culture with healthy dialogue and collaboration is the foundation upon which to execute your strategy. When great strategies are executed by great cultures, long-term success will be realized.
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Owners and business leaders tend to have the problems they tolerate. When things aren’t going well for a business, owners tend to think they have a marketing or sales problem, when in reality, often times, they have a leadership problem. Those problems can flow down through a company and infect the culture, and ultimately the bottom line. Once a company has good leadership, that company will find that over time, conflicts will go away and cultures will become less toxic. Great leaders don't tolerate problems - they solve them.
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